CLIENT CONTEXT

Multinational aviation company with a presence across several international markets and employees in Portugal, requiring compliant local payroll processing and HR administrative management in line with Portuguese employment and tax legislation.

CLIENT CHALLENGE

Ensuring accurate and legally compliant payroll processing for employees in Portugal, including correct management of salaries, variable pay components and benefits, as well as compliance with applicable tax, social security and statutory reporting obligations.

THE ID SERVIÇOS SOLUTION

ID Serviços took responsibility for payroll processing for employees in Portugal, covering salary calculation, management of variable pay components, tax withholding and social security contributions. The service also includes validation of mandatory declarations generated by the payroll system, namely for Social Security, the Tax and Customs Authority, and the Relatório Único (statutory HR report).

BUSINESS IMPACT

Efficient payroll processing in full compliance with Portuguese legislation, reduction of internal administrative burden and greater confidence in the management of employment, tax and reporting obligations. The outsourcing model also reduced operational costs associated with maintaining in-house teams and procuring specialised payroll ERP systems, freeing up resources for higher-value strategic activities.